Privacy Policy


Last Updated: August 15 , 2021

Wrappt Pty Ltd (“us”, “we”, or “our”) operates the wrappt.com website and the Wrappt mobile and web applications (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

When creating an account we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to, email address, first and last name, company name and phone number.

Usage Data

We automatically collect information that your browser sends whenever you visit our website or use the Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Financial data

When accessing a paid account or paid features, you will need to provide a valid payment method such as a credit or debit card. Your payment information will be collected and processed securely by our authorised payment vendors. We do not directly collect or store credit or debit card numbers or information.

Uploaded Content Data

As a registered user, you may upload and create content such as videos, images and audio files when you use the Service. This information may be accessed by other registered users within your company account, and accessed by Wrappt and its third party contractors or service providers for the purposes of delivering our Services to you.

Communication Data

When you contact us, or if we contact you, we use your personal data to communicate with you and answer your enquiries.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Wrappt Pty Ltd uses the collected data for various purposes:

  • To verify you and provide you with access to the Service
  • To communicate with you directly or respond to an enquiry
  • To improve and maintain the Service and our Website
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide a personalised experience when using the Service
  • To provide marketing and advertising communication to you
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Wrappt Pty Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Wrappt Pty Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Wrappt Pty Ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot 100% guarantee its absolute security. We encourage users of the Service to maintain good personal security and privacy practices, including using a unique and hard-to-guess password, monitoring account usage and only providing access rights to authorised and trusted people.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also receive and securely store personal data from third party services that you connect to or access while using the Service. Wrappt Pty Ltd and this Privacy Policy does not cover or control the data that these third party services collect or how they may they use your data. We encourage you to read the privacy policies and terms of use of any third party services before using them in conjunction with our Service.

For example, if you connect a YouTube channel to your account, we will securely store certain personal information such as access tokens, profile and video names and ID’s for the purposes of publishing your video content to your connected YouTube channel. This information and data will only be available to users within your Wrappt account that you, or an account admin have invited. If you disconnect a YouTube channel, this information will be deleted from our servers. We will not disclose or use any personal data obtained from third party services, other than what is outlined in this privacy policy.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please review the Google Privacy Policy.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. Changes to this Privacy Policy are effective when they are posted on this page. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]